Returns 

If you wish to return a product, you must first Contact Us to request a return approval ("RA").  RA requests must be made within seven (7) days of delivery.  RA requests cannot be granted after that period.  No returns will be accepted without prior RA.  

You will receive an email confirmation once your request for return has been approved.  All returned products must be sent back to OMYMY within seven (7) days of receiving RA confirmation email.

OMYMY will inspect the product once they are received.  Only products in their original condition will be accepted for a return.  If a product is not in their original packaging but otherwise qualifies for a return, a restocking fee of 20% of the purchase price will be assessed.  If the product is not in its original condition, the product cannot be accepted for return.  

Store credit up to the amount of the purchase price, less any applicable restocking fees, will be issued once the product is returned and accepted.  Shipping charges cannot be credited for a returned product.

Damaged or Defective Items 

If you received a product with damages or defects, you may request a return or an exchange.  To qualify for a return or an exchange, you must first Contact Us to report any damages or defects within seven (7) days of delivery and submit pictures of the damage or defect.   

After the damage or defect has been reviewed, OMYMY with contact you with further instructions.  OMYMY may issue store credit up to the amount of the purchase price or exchange the product, subject to availability in stock.

No Refunds 

OMYMY cannot issue any refunds.  In the event your purchase qualifies for a return or an exchange, OMYMY will provide store credit or replace the product, provided that the procedures set forth above are followed.